Privacy Policy

1. Introduction

KyaoMhar ("we", "our", or "us") is committed to protecting your privacy. Our promise of "Sure Orders, Here is KyaoMhar" extends to how we handle your data - with reliability and trust.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

• Name and email address
• Phone number
• Delivery address
• Payment information
• Profile photo (optional)

Usage Information

• Order history
• Food preferences
• Browsing activity on the platform
• Device information and IP address

3. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about orders and updates
• To personalize your experience and recommendations
• To improve our platform and services
• To prevent fraud and ensure security
• To send promotional communications (with your consent)

4. Information Sharing

We may share your information with:

• Partners (Sellers): Your name, delivery address, and order details to fulfill orders
• Service Providers: Payment processors and delivery services
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls for employees

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt-out of marketing communications
• Export your data

7. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage
• Improve user experience

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the platform or email.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: privacy@kyaomhar.com